30-Day Performance Guarantee


REFUND POLICY

At Airlock™, we stand by the effectiveness of our products. If your Airlock™ Boat Air Purifier doesn’t meet expectations within the first 30 days of purchase, we’re committed to making it right. Here’s how:

  • Collaborate with our expert team to troubleshoot and solve any performance issues.
  • If the issue can't be resolved, we'll refund the full purchase price for a hassle-free experience.
  • To initiate a return, simply contact us at support@airlockpurifierusa.com or fill out the form below.
  • We’ll send you a prepaid return shipping label and instructions for returning your device in the original packaging.
  • Returns without a prior request will not be accepted.
  • After we receive and inspect your return, we’ll process a refund to your original payment method.
  • Please note, it may take some days for your bank or credit card company to process and post the refund.


DAMAGES AND ISSUES

Upon receiving your order, if you discover any defects or damage, please get in touch with us immediately. This allows us to assess the situation and quickly address the issue.


You can always contact us for any return questions at support@airlockpurifierusa.com

REFUND REQUEST

Please submit the form below. Our team will respond with return authorization information within 48 hours.

Don't forget to package the item(s) to be returned in the original Airlock™ packaging. Please allow 3-5 business days for return processing.

By submitting this form you confirm that you agree to our Terms and Conditions. We will only contact you in relation to your refund request.